PRIVACY POLICY

In the spirit of transparency, this Privacy Notice details how Centurion processes any personal data collected or received when users visit our website www.centuriongroup.co.uk

ABOUT US

Centurion Group Holdings Ltd ("Centurion", "we", "us" or "our") acts as a data controller of the personal data collected and processed on this Centurion Group Limited website.

Please contact Centurion Group Holdings Ltd (registered number SC435504), at gdprenquiries@centuriongroup.co.uk or by post at its registered office (at Blackwood House, Union Grove Lane, Aberdeen, AB10 6XU if you have any queries in relation to the processing of your personal data under this policy.

This policy sets out how Centurion may process personal data (as a controller) about visitors to its website.

WHAT INFORMATION DOES THE COMPANY COLLECT AND HOW IS IT USED?

When someone visits www.centuriongroup.co.uk we collect standard internet log information and details of visitor behaviour patterns to find out things such as the number of visitors to various parts of the website.

Specifically, we may collect and process different kinds of personal data about you which you provide to us though your use of our website, including names, date of birth, address, email address, telephone numbers, technical data (including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website, usage data (including information about how you use our website, products and services)), and marketing and communications preferences (including your preferences in receiving marketing from us and your communication preferences).

When you submit your personal details to us via our Website Contact Form, we will use that information to respond to your message. Your message will be relayed to the relevant department who will respond directly to you.

The information captured in the Feedback Form will be added to our CRM Database so that we can manage future communications with you, which will include information about our range of products and services.  This data is processed under the legal basis of legitimate interest.  You can unsubscribe from future marketing communications, at any time, by either using the unsubscribe feature in each email message or by contacting us directly at gdprenquiries@centuriongroup.co.uk.

We will never share, trade or sell your information to a third party for marketing purposes.

HOW ARE COOKIES USED?

Cookies are small text files placed on your computer by websites you visit. They are widely used in order to make websites work, or work more efficiently, as well as provide information to the owners of the website.

DETAILS OF THE COOKIES USED ON OUR WEBSITE ARE DETAILED BELOW:

__hs_opt_out

This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when visitors are given the choice to opt out of cookies.

(Expires: 2 years)

__hs_do_not_track

This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, which still allows anonymized information to be sent to HubSpot.

(Expires: 2 years)

__hs_testcookie

This cookie is used to test whether the visitor has support for cookies enabled.

(Expires: Session cookie)

hs_ab_test

This cookie is used to consistently serve visitors the same version of an A/B test page that they’ve seen before.

(Expires: Session cookie)

hs_lang_switcher_choice

This cookie is used to consistently redirect visitors to the language version of a page in the language they’ve selected on this top-level private domain in the past (if such a language version exists).

<id>_key

When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login. The cookie name is unique for each password-protected page.

hs-messages-is-open (TTL 30 minutes)

This cookie is used on the visitor UI side so HubSpot can determine/save whether the chat widget is open for future visits. It resets after 30 minutes to re-close the widget after 30 minutes of inactivity

hs-messages-hide-welcome-message (TTL 1 day)

When Centurion dismiss the welcome message in your messages tool, a cookie is set to prevent it from appearing again for one day.

Consent banner cookies

__hstc

The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

(Expires: 2 years)

Hubspotutk

This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.

(Expires: 10 years)

__hssc

This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

(Expires: 30 min)

__hssrc

Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.

(Expires: None. Session cookie)

messagesUtk

This cookie is used to recognize visitors who chat with Centurion via the messages tool. If the visitor leaves the site before they're added as a contact, they will have this cookie associated with their browser. If Centurion have a history of chatting with a visitor and they return to the site later in the same cookied browser, the messages tool will load the conversation history with that visitor.

TawkConnectionTime : previous registration time stamp

Tawk_<propertyId> : socket connection url

__tawkuuid : domain restriction values

_ga Used to distinguish users and expires after 2 years

_gid Used to distinguish users and expires after 24 hours

_gat Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. Expires after 1 minute.

craftsessionID

CRAFT_CSRF_TOKEN

CraftSessionId

For GDPR purposes, please note that Craft’s default cookies do not collect any personal or sensitive information. Craft's default cookies do not collect IP addresses. The information they store is not sent to Pixel & Tonic or any 3rd parties.

Craft’s default cookies are only used to communicate with your Craft installation for the purposes of user authentication, form validation/security, and basic web application operations.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. To find out more about cookies, including how to see what cookies have been set, how to manage them and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites, please visit http://tools.google.com/dlpage....

WHY DO WE COLLECT PERSONAL DATA?

Your personal data may be processed by Centurion or its sub-processors (or any of their affiliates, agents, employees, delegates or sub-contractors) for the following purposes:

(a)        to use data analytics to improve our website, marketing, customer experiences on the basis of our legitimate interests;

(b)        to comply with legal or regulatory requirements;

(c)        to respond to messages from you and to send you communications, including marketing communications on the basis of our legitimate interest; 

(d)        to scan and monitor emails sent to us (including attachments) for viruses or malicious software, to process and encrypt personal data to protect and manage email traffic, and to store personal data on our systems to pursue our legitimate interests including for document retention purposes; and

(e)        such other actions as are necessary to manage the activities of Centurion, including by processing instructions, monitoring and recording electronic communications (including telephone calls and emails) for quality control, analysis and training purposes and enforcing or defending the rights and/or interests of Centurion, in order to comply with its legal and/or regulatory obligations and/or to pursue its legitimate interests.

Where we process personal data on the basis of our legitimate interests, or those of a third party, we will ensure that your interests and fundamental rights are not overridden by those interests.

WHAT ABOUT OTHER WEBSITES YOU LINK TO?

This privacy notice does not cover any websites we link to from this website. For more information about cookies on other websites, please read their respective privacy statements.

WHO HAS ACCESS TO DATA?

We may disclose your personal data to other members of our group and to third parties who provide us with goods and/or services, including IT service providers, event management, PR and marketing service providers, telephone and hosting service providers, document storage providers and backup and disaster recovery service providers. 

We may also disclose personal data we hold to third parties:

  • in the event that we sell any business or assets, in which case we may disclose personal data we hold about you to the prospective and actual buyer of such business or assets;
  • to a successor in interest in the unlikely event of our insolvency, winding up or liquidation; and/or
  • if we are permitted by law to disclose your personal data to that third party or are under a legal obligation to disclose your personal data to that third party.

We may transfer personal data outside the EEA, provided that we ensure that adequate safeguards are in place.

FOR HOW LONG DOES THE COMPANY KEEP DATA?

Centurion will keep CRM Profiles and Mailing Lists for the duration of our contractual relationship with you and for a period of 2 years thereafter.

In some cases, data may be held for a longer period of time where there is a legal or regulatory reason to do so (in which case it will be deleted once no longer required for the legal or regulatory purpose).

YOUR RIGHTS

As a data subject, you have a number of rights in certain circumstances, as follows:

§      access and obtain a copy of your data on request

§      to change incorrect or incomplete data

§      to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing

§      object to the processing of your data in certain circumstances

§      request the transfer of your personal information to another party

§      to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override our legitimate grounds for processing data.

If you would like to exercise any of these rights, please contact us at gdprenquiries@centuriongroup.co.uk.

If you believe that we have not complied with your data protection rights, you can complain to the Information Commissioner via www.ico.org.uk

We may make changes to this privacy policy at any time. Any changes we make will be posted on this page so please refer back to this page regularly to see any changes or updates to this policy.